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Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@sheseelady.com Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@sheseelady.com
(Please allow 24 hours from when you place your order for the status to update!) (Please allow 24 hours from when you place your order for the status to update!)

We can only update your shipping address before shipment.

To ensure that your package can be properly delivered, please ensure that your address is complete and correct with all information including apartment/suite/room numbers.

Once your package shipped, we will not be able to change the shipping address. And we are unable to cancel an order after shipment. Please keep an eye on your order status by checking "My Orders" to make sure you can receive your order.

We can only update your shipping address before shipment.

To ensure that your package can be properly delivered, please ensure that your address is complete and correct with all information including apartment/suite/room numbers.

Once your package shipped, we will not be able to change the shipping address. And we are unable to cancel an order after shipment. Please keep an eye on your order status by checking "My Orders" to make sure you can receive your order.

Please note that we can help you modify your order before shipment.

It includes changing the size or the color of an item, removing an item, changing your shipping address.

Once your package shipped, we will not be able to change anything.

Please note that we can help you modify your order before shipment.

It includes changing the size or the color of an item, removing an item, changing your shipping address.

Once your package shipped, we will not be able to change anything.
When we ship our packages to you there are no further updates from the shipping company due to the fact that your package is in transit. Once it has reached the next sort facility it will update. It may take a couple of days (3-7 days) to see any activity once it has shipped out from our end. When we ship our packages to you there are no further updates from the shipping company due to the fact that your package is in transit. Once it has reached the next sort facility it will update. It may take a couple of days (3-7 days) to see any activity once it has shipped out from our end.

We accept return for refund within 30 days after delivery date (the date you received your package).

The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).

Returning shipping fee is non-refundable. We will only refund the amount you paid for the clothes but not for services.

We’ll issue the refund to your SHESEELADY wallet if we are not otherwise informed to refund to your payment account in advance.

More details, you may please pay attention to our Return Policy.

We accept return for refund within 30 days after delivery date (the date you received your package).

The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).

Returning shipping fee is non-refundable. We will only refund the amount you paid for the clothes but not for services.

We’ll issue the refund to your SHESEELADY wallet if we are not otherwise informed to refund to your payment account in advance.

More details, you may please pay attention to our Return Policy.
Please use the tracking option at the top of the page for quick information. In your shipping confirmation email, you'll get a link to the tracking history. In some cases, the tracking information will only be provided up until the package leaves Los Angeles as airmail. From there, please plan an additional 6-10 business days before delivery. To track your package, enter your tracking number here: http://www.ppxtrack.com. Please use the tracking option at the top of the page for quick information. In your shipping confirmation email, you'll get a link to the tracking history. In some cases, the tracking information will only be provided up until the package leaves Los Angeles as airmail. From there, please plan an additional 6-10 business days before delivery. To track your package, enter your tracking number here: http://www.ppxtrack.com.
If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase. If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.
Yes, love! To accommodate our #Sheseelady around the globe, we provide a detailed Size Guide for you to reference. Yes, love! To accommodate our #Sheseelady around the globe, we provide a detailed Size Guide for you to reference.
Good news! We get new items daily, and often restock our most popular items. You can be notified by email by clicking the green “NOTIFY ME WHEN AVAILABLE” button in the middle of the page of the item. Once the item is restocked, you’ll be notified right away via email!

Helpful Hint: Act quickly when you find a style, size, or color you like! Due to the fast fashion nature of our business, we never guarantee that an item will be restocked.
Good news! We get new items daily, and often restock our most popular items. You can be notified by email by clicking the green “NOTIFY ME WHEN AVAILABLE” button in the middle of the page of the item. Once the item is restocked, you’ll be notified right away via email!

Helpful Hint: Act quickly when you find a style, size, or color you like! Due to the fast fashion nature of our business, we never guarantee that an item will be restocked.
We got you covered . We got you covered .
All items with prices ending in $ .96, .97, .98 are considered “Final Sale” and cannot be returned for store credit. Additionally, cosmetics & beauty products, bodysuits, swimsuits, and/or undergarments are non-returnable. In the event of an unauthorized return, Sheseelday reserves the right to apply a 50% restocking fee for bodysuits, swimsuits, undergarments, or final sale items. All items with prices ending in $ .96, .97, .98 are considered “Final Sale” and cannot be returned for store credit. Additionally, cosmetics & beauty products, bodysuits, swimsuits, and/or undergarments are non-returnable. In the event of an unauthorized return, Sheseelday reserves the right to apply a 50% restocking fee for bodysuits, swimsuits, undergarments, or final sale items.
We offer store credit via an E-Gift Card instead. Please treat E-Gift Cards like cash. We offer store credit via an E-Gift Card instead. Please treat E-Gift Cards like cash.